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RTO No. 40879 | CRICOS No. 04213K 

AUCTUS Consulting Pty Ltd
Community Services

Diploma of Community Services



National Code






Qualification Name

Diploma of Community Services



Case Management


Next Start Dates

Day classes

2.5 days per week (20 hours)

  • Start anytime - Enrolments are open throughout the year

Course Length

56 weeks of full-time study

There is a requirement of 400 hours of supervised work placement in an Auctus approved facility.

The Certificate III, Certificate IV and Diploma courses can be undertaken as a 2-year study package. Some credit transfer will be available between the courses within the package. More information regarding the course structure and fee schedule will be outlined in the Letter of Offer.


Study Mode

Blended learning

(face to face classroom training plus self-directed learning)

Online assessments


Contact Phone

Contact Email



Payneham, Adelaide, South Australia



Course Details

Course Overview

This qualification is suitable for professionals who wish to work in community services sector in the roles involving case management and coordination of services for individuals, groups, and communities. At this level, workers are expected to have specialised skills in community services and work autonomously under broad directions from senior management. As a professional, you will support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. You may also be involved in the development of new business opportunities.

Unit Selection

Work Placements

This course stipulates satisfactory completion of 120 hours of supervised work placement with registered providers. During this placement, students will be required to complete a Work Placement Record issued by Auctus. 


We work with multiple industry partners and employers in the aged and disability sector who welcome our students for placements. We are proud that many of our students gain employment offers at the end of their placement. However, we do not guarantee a placement as organising work placement is a mutual effort between the student and Auctus. Furthermore, we will not recommend a student to an employer if they have not met the course and attendance requirements. 


As a pre-requisite for work placement in the aged and/or disability sectors, employers require you to: 
  • Obtain DCSI clearances which include Working with Children's Check, NDIS clearance and aged care sector clearance 
  • Complete first aid & manual handling courses 
  • Complete online modules such as NDIS workers orientation module, infection control etc. 
  • Have a full South Australian drivers license and own a reliable car 
Most employers also have vaccination requirements such as flu or COVID-19. 
Auctus Placement Coordinator will assist you through the process and provide you with essential information.  
  1. Your Availability for Placements: Students are expected to meet employers' rostering requirements and attend shifts as rostered. 
  2. Organising Placements: All placements must be approved by Auctus Placement Coordinator prior to commencement. A placement agreement will be signed by Auctus, the employer and students. Where a placement agreement has been executed, students are expected to uphold the agreement unless there are extenuating circumstances. In those situations, evidence of the extenuating circumstances will be sought from the student. If a student fails to start the placement as scheduled, and the Coordinator has to reorganise the placement, students may be charged a $500 fee.


Fees, subsidies and payment options

Course Fees:

Tuition fee: $10,950

(instalment plans are available to pay the tuition fee in instalments)

Work Placement related Incidental (approximately): $800
(placement incidental fees are a one time cost during your entire study period at Auctus)

Entry Requirements

All of the following requirements apply to enter this course:
  • Be 18 years or older
  • Be able to obtain a national police clearance, a Department of Human Services working with vulnerable people and NDIS workers check and other relevant clearances as required by the organisations accepting the student for work placement.
  • Participate in a suitability interview prior to enrolment and be able demonstrate an enthusiasm and ability to under this qualification, with the recommendation being made by the interviewer to the CEO and/or nominee to make the final decision.
  • Be able to provide acceptable evidence of current vaccination status for Flu and COVID-19 as required by the employers and state and federal governments.  
  • Be able to complete the placement requirements of this qualification noting the workplace must be pre-approved by Auctus prior to commencement.
  • Undertake to provide themselves with the required student resources as listed in the resourcing section.
  • Ability to use Microsoft Office, internet browsing and operate an email account
  • Be competent in written and spoken English with an IELTS Score of 6 with individual band no less than 5.5 (or equivalent TOEFL or PTE). Auctus will consider other forms of English language competency on a case by case basis. Please contact our enrolment advisor at international@auctus.com.au to discuss your suitability.
You also must hold:
  • A Certificate IV qualification in healthcare related fields (e.g. Ageing, Disability or Community Services etc.)

Students will Require

All students will be required to have the following at the time of enrolment:
  • A personal email address
  • A laptop or personal computer with Microsoft Office suite programs or similar
  • Smartphone


Assessment Methods & RPL

No Exams. All our assessments are open book.
Unless otherwise stated assessment is undertaken by using a mix of the following methods as detailed in the assessment:
  • Written Assessments (include multiple choice, quizzes and written questions)
  • Projects (may also be referred to as a project, case studies, assignment, practical or task)
  • Observations (classroom, simulation and workplace)
  • Other assessment evidence as directed by your trainer
 RPL is also available upon request, please contact the Enrolment Officer at international@auctus.com.au or your Trainer.

Student Support

Auctus offers unparallel student support to enable students achieve their study goals. There is in-house study support available to students throughout their course. Additionally we can counsel our students on personal challenges such as accommodation, financial hardship and health and wellbeing. We will refer students for external professional advice if required. This service is completely confidential and free of charge to our students. Please have a chat with our Student Support Office to utilise these services. You can email them on CHCsupport@auctus.com.au


Please refer to our International Student Handbook for further information.

More Information

We are happy to answer all your questions in regards your chosen qualification. Please email us at international@auctus.com.au or give us a call us today on (+61) 8 8337 4441 and our friendly team will assist you with all your training needs.

Course Accreditations